2.13 HANIS Face

The HANIS (Home Affairs National Identification System) Face method is for the citizens of South Africa. This method enables you to enroll the personal identification number or passport number issued by Home Affairs National Identification System. When you try to authenticate on any device, the presented face is matched with the enrolled face. If the images match, you are authenticated successfully.

NOTE:If the Passport number or National ID is not registered in the repository for a user profile, then the HANIS method is not enrolled automatically. However, you can manually enroll the HANIS Face method from the Add Authenticator section.

NOTE:If the NetIQ Device Service available on the system where the face is captured, the NetIQ Device Service automatically starts the capturing process once the camera is launched.

The Oval frame is displayed to capture the face when the NetIQ Device Service is not available on the system. However, the browser API captures the facial image. Browser APIs support this customized capturing on web browsers.

2.13.1 Enrolling HANIS Face Authenticator

  1. Click the HANIS Face icon in Add Authenticator.

  2. (Optional) Specify a comment related to the authenticator in Comment.

  3. (Optional) Select the preferred category from Category.

  4. Specify the passport number or national ID in ID/Passport number.

  5. Specify the mobile number in Phone number.

  6. Click Save.

    A message Authenticator "HANIS Face" added is displayed.

NOTE:An administrator has the privilege to hide the ID/Passport and Phone number to prevent users from providing new details that are not registered in the repository.

2.13.2 Testing the HANIS Face Authenticator

  1. Click the HANIS Face icon in Enrolled Authenticators.

  2. Click Test.

  3. Perform one of the following:

    • If the oval frame is displayed, position your face within the frame and click Capture.

    • If the square frame is displayed, present your face in front of the camera.

    If your face matches with the enrolled face, the facial authentication is successful and a message Authenticator "HANIS Face" passed the test is displayed. If the images are not identical, a message Mismatch is displayed.

Table 2-6 HANIS Face authenticator - error messages

Error

Possible Cause and Workaround

Capture Device cannot be opened or Failed to open camera

The camera is not connected properly. Check your camera settings and try again.

Timeout

The session has timed out. You must present your face again for the authentication.

Detecting face

The Face service is detecting the face for testing the HANIS Face authenticator or for authentication.

Face detected

The Face service detected the face for validation.

Validating face

The Face service is comparing the presented face against the face in database.

Video service is not available

The Video service is not available to perform liveness check.

Cannot detect face

The Face service is unable to detect the face for validation.

Face service is not available

 

Liveness detection failed

If the person is not physically present or blink is not detected. When a photo is presented for authentication.