The Facial Recognition method enables you to get automatically authenticated by presenting your face. You need to register your face image using the web camera. When you try to authenticate on an application, the recorded image is compared with the actual image. If the images match, you will be successfully authenticated.
The Facial Recognition method works with both integrated and external web cameras.
NOTE:To use the Facial Recognition method for authentication, you must install the Advanced Authentication Device Service. For more information about the Device Service, see the Advanced Authentication - Device Service
guide.
To authenticate using the Facial Recognition method, perform the following steps:
Ensure that a camera is connected to your device.
Present your face to the camera.
If your face matches with the enrolled face, the face authentication is successful.
The following table describes the possible error message along with the workarounds for the Facial Recognition authentication.
Table 4-4 Facial Recognition authenticator - error messages
|
Error |
Possible Cause and Workaround |
|---|---|
|
Failed to open camera |
If the camera is not connected properly. Check your camera settings and try again. |
|
Mismatch |
The enrolled face and presented face does not match. You must present your face again for the authentication. |
|
Face service is not available |
The Device Service is not available. Ensure that the Device Service is installed. |