The Email OTP method enables you to authenticate using the one-time password (OTP) that is sent to the registered email address. When you try to authenticate on any device, the server sends an email to the registered email address with the OTP. You can use this OTP for single authentication within a short time frame.
To authenticate with the Email method, perform the following steps:
Check your email. You will receive an email with an OTP.
Specify the OTP from Email in Password.
Click Next.
If the OTP matches with the server generated OTP, the Email OTP authentication is successful.
The following table describes the possible error messages along with the workaround for the Email OTP authentication.
Table 11-2 Email authenticator - error messages
|
Error |
Possible Cause and Workaround |
|---|---|
|
Wrong answer |
The specified OTP is incorrect or is expired. Specify a valid OTP within the time frame. |
|
Cannot send OTP. User does not have an email |
Your email address is not set in the profile of the repository. Contact your system administrator to add your email address to the profile. |