32.9 Issue with Authenticating on Office 365

Issue: When authenticating to Microsoft teams and Outlook apps on smartphone, the NetIQ claim provider fails.

Reason: By default, Azure Active Directory prompts for a fresh authentication with username and password and NetIQ is unable to handle it.

Workaround: In Azure Active Directory, set the value of PromptLoginBehaviour to NativeSupport.

For more information see the Microsoft documentation.