32.5 Error When Requesting For Update

When requested for the update, the following error is displayed:

E: Could not get lock /var/lib/apt/lists/lock - open (11: Resource temporarily unavailable)

E: Unable to lock directory /var/lib/apt/lists/ (AuCore)

After rebooting, the following error is displayed and the problem repeats:

Command '('sudo','apt-get','update')' timed out after 28 seconds (AuError)

As a solution, perform the following.

  • Check the networking configuration and HTTP Proxy configuration in the Configuration Console.

  • Ensure that the DNS servers you have specified are able to resolve the address repo.authasas.com.

  • Ensure your company's firewall does not lock Internet connection to the address on the appliance.