If a user forgets or loses a card, you as a helpdesk administrator can enroll a temporary password for the user. This Emergency Password helps the user to authenticate on a temporary basis.
Click the Emergency Password icon in the Helpdesk portal.
(Optional) Specify a comment related to the Emergency Password authenticator in.
(Optional) Select the preferred category from.
Specifyand in the appropriate fields.
Check theand End date when the authenticator is valid. If needed, you can change the date and time by clicking on the date. To change the time click icon. Click icon to change the date. The time is specified based on the browser's local time.
You can also change thevalue (if applicable).
Click the Emergency Password icon in the Esection.
Specify the Emergency Password in.
A message Authenticator Emergency Password passed the test is displayed.