1.1 Prerequisites

To install the NetIQ Advanced Authentication app, the device must have the following requirements based on the smartphone you have:

Smartphone OS

Requirements

Apple

  • Supported versions are:

    • iOS 10

    • iOS 11

    • iOS 12

Android

  • Supported versions are:

    • Android 7

    • Android 8

    • Android 9

  • 3 megapixel camera with the auto-focus feature

  • The fingerprint scanner to use the fingerprint sensor to access the app.

NOTE:If the fingerprint scanner is not available in your smartphone, then you can use PIN to access the app.

NOTE:If an Advanced Authentication administrator enables the geo-fencing feature, then access to the location must be allowed for the NetIQ Advanced Authentication app in the smartphone.