6.0 Searching a Card Holder’s Information

With the Search Card portal, you can get a card holder’s contact information by tapping the card on the card reader. You can obtain details, such as name of the card holder, repository information, email address, and mobile number of the user.

To access the Search Card portal, you must assign chains to the Search card event in the Events section.

IMPORTANT:To use this feature, you must have Device Service installed on the computer.

To get the user information from the card, perform the following steps:

  1. Log in to the Advanced Authentication Search Card portal, (https://<AdvancedAuthenticationServer>/search-card).

  2. Tap a card on the card reader. The card holder’s user name, repository information, email address, and mobile number are displayed.

    NOTE: If the card was not enrolled before, a message No user was found for this card is displayed.