1.0 System Requirements

The following table provides information about the supported platforms for the Advanced Authentication Device Service:

Microsoft Windows

Apple MacOS X

Linux

Card plug-in

x

x

x

Face plug-in

x

x

x

FIDO U2F plug-in

x

x

x

Fingerprint plug-in

x

PKI plug-in

x

x

x

Bluetooth

x

x

x

Windows Hello plug-in

x

 

 

Device Service for Windows supports the Card and PKI redirection to Remote Desktop and Citrix terminal sessions. You must install the Device Service on the terminal server to perform the redirection.

Device Service also supports virtual channel and you must install the Device Service on the both the terminal client and terminal server.

NOTE:Local administrator privileges for Windows and root privileges for Mac OS and Linux are required for installing and removing the Device Service.

The following table lists the system requirements for the Device Service:

Requirement

Detail

Operating System

  • Windows

    • Microsoft Windows 7 Service Pack1 (32-bit and 64-bit)

    • Microsoft Windows 8.1 (32-bit and 64-bit)

    • Microsoft Windows 10 (v1709, v1803, v1809 or v1903 32-bit and 64-bit)

    • Microsoft Windows Server 2012 R2

    • Microsoft Windows Server 2016

  • Apple Mac OS

    • 10.12 (Sierra)

    • 10.13 (High Sierra)

    • 10.14 (Mojave)

  • Linux

    • CentOS 7 with KDE or Gnome desktop environment

    • SUSE Linux Enterprise Desktop 12 Service Pack 3

    • SUSE Linux Enterprise Desktop 15

    • SUSE Linux Enterprise Server 11 Service Pack 4

    • SUSE Linux Enterprise Server 12 Service Pack 3

    • SUSE Linux Enterprise Server 15

    • Red Hat Enterprise Linux Workstation 7.5

    • Red Hat Enterprise Linux Server 7.5

    • Debian 9.5

    • Ubuntu 16, 18

Browsers

  • Microsoft Internet Explorer 11

  • Google Chrome 65 and later

  • Mozilla Firefox 58 and later

  • Safari 11 and later

  • Microsoft Edge 20.0 and later

NOTE:If you face any issue while testing the enrolled authenticators on Microsoft Edge browser, see Users Unable to Test the Enrolled Authenticators on the Microsoft Edge Browser.

NOTE:Advanced Authentication Device Service supports only Bluetooth. The BLE (Bluetooth Low Energy) is not supported. It is not recommended to use the Bluetooth feature on VMware virtual machines because a false authentication might happen when Bluetooth device is disabled or it is out of range.

For more information about the supported devices, see the following sections: