Before installing, ensure the following system requirements are met depending on the Smartphone you have:
Apple iOS 9/10/11 is installed for iphone.
Google Android 6.0/ 7.0, or 8.0. 3 megapixel camera with the autofocus function is supported on an Android Smartphone.
The Android phone must have a fingerprint scanner to use fingerprint sensor to access the application. The minimum version is Android 6 and later. The Android device must support Google Fingerprint Authentication API. For example, Samsung Galaxy Note 4 on Android 6 does not support Google Fingerprint Authentication API and fingerprint does not work in the application. Fingerprint is mostly supported for Android devices that were released after 2015.
Windows Phone 10/ 10 Anniversary update, 3 megapixel camera with the autofocus function is supported on a Windows phone.
NOTE:If an Advanced Authentication administrator enables the geo-fencing feature, then access to the location must be enabled for the NetIQ Advanced Authentication app on the smartphone.Users must have the updated smartphone apps with geo-fencing support to use the functionality.