5.7 Forgotten PIN

If you have forgotten your PIN, you will have to reset and re-enroll the existing authenticators.

  1. Tap anywhere on the blank screen around the Enter you PIN to access the app text box to hide the keyboard and display Forget PIN button.

  2. Tap on the Forget PIN button. A message is displayed to confirm whether you want to clear the PIN and re-enroll the authenticators.

  3. Tap OK to reset the enrolled authenticators.