5.5 TOTP and Offline Authentication

If there is no internet connection on your device or the TOTP method (other than smartphone) is enrolled, perform the following steps to perform authentication.

  1. On the Welcome screen tap Offline authentication. A list of enrolled authenticators are displayed along with the One Time Passwords (OTP).

  2. Use an appropriate OTP from the list to authenticate.

NOTE: If you are not able to authenticate, ensure that the time on your device is synchronized.