To enroll an authenticator on your smartphone, perform the following steps:
Initialize enrollment by using any of the following:
Advanced Authentication Self-Service portal (Smartphone or TOTP method)
Advanced Authentication Web Enrollment Wizard (Smartphone or OATH OTP authenticator)
Advanced Authentication Client - Enrollment Wizard
After you initiate an enrollment, a QR code is displayed on laptop or computer screen.
Tap the + icon on the top-right of the Enrolled Authenticators screen.
A message Advanced Authentication Would like to Access the Camera is displayed.
Click OK.
Use the camera of your smartphone to capture the QR code.
The screen closes automatically when a green square appears over the QR code indicating that a compliant QR code is captured.
HINT:If you see a red square over the QR code, you are trying to scan a non-compliant QR code. Contact your system administrator for further assistance.
Specify Account and Additional info for the authenticator.
Tap Save on the top of the screen to save the authenticator. The authenticator that you enrolled is displayed in the Enrolled Authenticators screen.
After you enroll an authenticator, you can edit or delete it on your smartphone. To do this, in the Enrolled Authenticators screen long press the authenticator and swipe to the left. A menu is displayed with the Edit and Delete buttons.
NOTE:If you delete an authenticator on the Enrollment site, the authenticator on your smartphone remains unaffected and vice versa.