The Card method enables you to authenticate using the contactless smart card (with the card serial number). When you try to authenticate on any device, the recorded serial number of the card is compared with the actual serial number. If the card serial numbers are identical, you are authenticated successfully.
NOTE:To use the card for authentication, you must install the Advanced Authentication Device Service.
To authenticate using the Card method, perform the following steps:
Ensure that the card reader is connected to your machine.
A message Waiting for card is displayed.
Tap your card on the reader.
If the Card Serial Number in the card matches with enrolled card, the card authentication is successful.
The following table describes the possible error messages along with the workaround for the Card authentication.
Table 4-1 Card authenticator - error messages
|
Error |
Possible Cause and Workaround |
|---|---|
|
Wrong card |
The card you have placed on the reader is incorrect. Try again with another card or re-enroll the authenticator in the Self-Service portal or contact your helpdesk administrator. |
|
Connect reader |
The reader is not connected properly. Try to connect it to a different USB slot and authenticate again. |
|
<Your user name> has no authenticator for Card |
You have not enrolled the card method. You must enroll the authenticator in the Self-Service portal or contact your helpdesk administrator. |
NOTE:When you specify the chain number corresponding to the Card method and try to authenticate to Ubuntu LightDM, the hints are not prompted. Tap your card on the reader to continue authentication.
Ensure that the card reader is connected to your machine.
Tap your card on the reader.
A message Waiting for card is displayed.
If the Card Serial Number in the card matches with enrolled card, the card authentication is successful.