3.11 Exporting and Importing the Database

IMPORTANT:The Advanced Authentication upgrade with the database is not supported post Advanced Authentication 5.6. Therefore, it is recommended to export the database and upgrade an appliance from version 5 to the 6.0 version.

Advanced Authentication facilitates you to export the entire database to .cpt format. In this way, you can create backup of the database or migrate the database to Advanced Authentication 6.0 version. The exported database includes configuration of the following sections:

  • Dashboard

  • Repositories

  • Methods

  • Chains

  • Events

  • Endpoints

  • Policies

  • Logs

  • Licenses

  • Tenant database

  • Server Options

    • Login page background

    • Web server SSL certificate for HTTPS

  • Enrollment

    • Enrolled Authenticators

    • Shared Authenticators

    • Emergency Passwords

NOTE:The exported database does not include configuration of the following sections:

  • Web Authentication

  • Debug logs

  • Cluster configuration in Global Master server

  • Updates.

3.11.1 Export the Database

To export the database, perform the following steps:

  1. Click Export in the Administration console.

  2. Click Export Database.

    The exported database file is saved in the .cpt format on your local drive.

3.11.2 Import the Database

To import the database, perform the following steps:

  1. Click Export.

  2. Click For import Click Here to upload the database.

  3. In Step 1. Upload backup section, specify the following details:

    1. From: The database download URL (FTP or HTTP server).

      Ensure the database file is in the .cpt format.

    2. Decrypt Password: The password to decrypt the database file.

  4. Click Upload.

    The upload logs are displayed. The uploaded file is displayed in the Step 2. Import backup section.

  5. Click Import next to the uploaded file.

    The import logs are displayed.

NOTE:You may get the following errors while you are importing the database:

  • If the provided download path or decrypt password is incorrect, a message Error Download or decrypt. Wrong back up password or URL is displayed.

  • When you export the configurations from Advanced Authentication 5.6 Patch Update 5 to 6.0 appliance, an error message oob: ERROR (spawn error) is displayed in the Importlogs.txt. You can ignore this error and the Authentication Agent service will start immediately after the server reboot.

NOTE:The Tenant administrators cannot export and import the database.