7.3 Unable to Open the Advanced Authentication Portals After Upgrade

Issue: After updating Advanced Authentication, if you are unable to open the Advanced Authentication portals except for the Configuration portal (:9443). This issue occurs when the docker bypasses the proxy settings.

Workaround: As a solution, perform the following steps:

  1. Run the command /opt/aauth/start to start the Advanced Authentication services manually.

    If an error message ERROR: Get https://registry-1.docker.io/v2/: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers) is displayed then proceed to step 3.

  2. Check the firewall settings. The Advanced Authentication server must be able to access docker.io through the port 443 (HTTPS).

    For more information about the firewall settings, see Configuring the Firewall.

  3. Navigate to the path /etc/systemd/system/docker.service.d.

  4. Create a file http-proxy.conf and specify the following parameters:

    • [Service]

    • Environment="HTTP_PROXY=<proxy_URL>"

    • Environment="NO_PROXY=<proxy_exception>"

    • Environment="PROXY_USER=<username>:<password>"

    For example,

    [Service]

    Environment="HTTP_PROXY=http://proxy.local:8080/"

    Environment="NO_PROXY=.local, .company.com"

    Environment="PROXY_USER=proxuser:password"

  5. Save the configuration file.

  6. Restart the server.