2.0 Authenticators Management

To use the Advanced Authentication a user needs to have at least one enrolled authenticator. Authenticator is a set of encrypted data, which contains your authentication data and which you can use to perform log on to Windows, MacOS, remote resources (if applicable) or Advanced Authentication Access Manager etc. Some of the authenticators such as SMS, Email, Voice OTP, LDAP Password, Swisscom Mobile ID and RADIUS enroll automatically for default category and other categories added. If user needs to use only one or some of them, he/she can skip the enrollment stage.

The enrollment can be performed on the Advanced Authentication Helpdesk Portal. Ask your system administrator to provide you the URL.

Methods which enroll automatically:

  1. Email OTP

  2. LDAP Password

  3. RADIUS Client

  4. SMS OTP

  5. Voice OTP

Not Enrolled methods:

  1. BankID

  2. Bluetooth

  3. Card

  4. Emergency Password

  5. Facial Recognition

  6. Fingerprint

  7. HOTP

  8. Password (PIN)

  9. PKI

  10. Security Questions

  11. Smartphone

  12. TOTP

  13. U2F

  14. Voice

  15. Swisscom Mobile ID Method

After enrollment a method will be moved to the Enrolled authenticators section.

To change a managed user click a user name in caption Managing <username> and then click OK.

An alternative way is to click your user name in top right corner and then click Change user.

From the same menu you can log out from the Helpdesk Portal. To do it click Log Out.