Device Service supports fingerprint readers that use Windows Biometric Framework (WBF), Lumidigm readers, and Digital Persona readers.
NOTE:After migrating from Advanced Authentication v5, users may need to re-enroll the Fingerprint authenticators if they have enrolled the authenticators on the WBF compliant readers. This is because, the previous authenticators may contain low quality fingerprint images. Re-enrollment for the Lumidigm and Digital Persona readers is not required.
Ensure that the system meets the following requirements for the WBF compliant readers:
A reader must be available in Device Manager in the Biometric devices section.
The Windows Biometric Service (in services.msc) must be set to Automatic and must be in a running state.
The policies Allow to use of biometrics, Allow users to log on using biometrics, Allow domain users to log on using biometrics (Computer Configuration - Administrative Templates - Windows Components - Biometrics) must be enabled.
Device Service supports the following fingerprint readers:
Lumidigm readers
Digital Persona readers
NEXT Biometrics NB-3010-UL
Precise Biometrics 100 X with AuthenTec AES2501B
Zvetco Verifi P2500 with AuthenTec AES2550
Zvetco Verifi P5100
Zvetco Verifi P5200 with TouchChip Fingerprint Coprocessor
Zvetco Verifi P6000
Synaptic FP Sensors (WBF) (VID=138A, PID=0011)
Synaptic FP Sensors (WBF) (VID=138A, PID=0017)
Validity Sensor (VFS495) (VID=138A, PID=003F)
Validity Sensors (WBF) (VID=138A, PID=0050)
SecuGen Hamster Plus (HSDU03P)
Device Service does not support the following devices:
SecuGen Hamster IV (HFDU04)
SecuGen Hamster (HFDU02R)
Synaptics WBDI (Lenovo t460s laptops)
Futronic FS80, FS88
IMPORTANT:Advanced Authentication Windows Hello authenticator supports all the fingerprint readers that are supported by Microsoft Windows Hello.
Usage of fingerprint readers requires manual configuration. For more information, see Fingerprint Settings.
NOTE:Swipe readers may face issues with fingerprint matching because of low quality sensors.