5.2 Enrollment

Before you start an enrollment on the smartphone app, you need to enroll yourself in the Advanced Authentication Self-Service Portal (Smartphone or TOTP method) or Web Enrollment Wizard (Smartphone or OATH OTP authenticator) or Client - Enrollment Wizard.

To enroll on the smartphone app, perform the following steps:

  1. After you start the enrollment, a QR code is displayed on the screen. Tap the plus icon in the lower part of the Welcome screen. The application directs the screen to the camera of your phone.

  2. Place the camera of the phone in a direction to capture the QR code on the screen. A green square is displayed over the QR code.The screen is automatically closed when a compliant QR code is captured.

    NOTE: If you see a red square over the QR code, you are trying to scan a non-compliant QR code. Contact your system administrator for further assistance.

  3. After the QR code is successfully scanned, the Change authenticator screen is displayed. Enter a relevant name for your account in the Account name text box and information about your account in the Additional info text box.

  4. Tap on the Save icon to save the authenticator settings. The authenticator settings are saved and the screen navigates back to the Welcome screen.