1.12 SMS OTP

The SMS OTP authentication method uses your mobile phone number from your account attribute. The authenticator sends an SMS message to your mobile phone. The message contains One-Time Password (OTP). You can use this OTP to authenticate within a certain time frame.

This authenticator enrolls automatically and it's not possible to remove it.

NOTE:If there is no phone number in the account profile for the user in the repository, then the SMS OTP method is not enrolled automatically. However, you can manually enroll the SMS OTP method from the Not Enrolled methods section, by entering the phone number and then clicking Save.

To test the enrolled authenticator follow the steps below:

  1. Click the SMS OTP icon in the Enrolled methods section.

  2. Ensure that your mobile phone number (specified after the text The mobile number where an SMS OTP is sent:) is valid. Change the mobile number if it is invalid.

  3. Click Test button. In few seconds you will see a message OTP password sent, please enter.

  4. Check your SMS. You should get an SMS message with one-time password.

  5. Enter the OTP to the Password field.

  6. Click Next. You will see a message Authenticator "SMS OTP" passed the test. If the provided authenticator is invalid you will see a message Wrong answer, try again.