4.7 HOTP

To authenticate with the HOTP method, perform the following steps:

  1. Enter the HOTP manually or if you use a hardware USB token, press the token's button.

  2. Click Next.

If you get the error Wrong answer, the OTP you have provided is incorrect.

If you get the error <Your user name> has no authenticator for HOTP, you need to enroll the authenticator in the Self-Service Portal, or contact the security officer.