1.4 Fingerprint

HINT:Fingerprint enrollment is supported only on Microsoft Windows. You must install Advanced Authentication Device Service.

To enroll a card click the Fingerprint icon.

Then follow the steps below:

  1. In the Add Fingerprint authenticator screen, enter a comment in Comment field, if required.

  2. Select the required category from the Category list.

  3. Click on the required finger for enrollment.

  4. Place your finger on the reader or swipe your finger on the swipe sensor.

  5. Repeat steps 2-3 to add more fingers for authentication.

    NOTE:Number of fingers to be enrolled and the number of scans performed for each finger will be mentioned on the Add Fingerprint authenticator screen.

  6. Click Save.

IMPORTANT:It is recommended to test the authenticator after enrollment. If the test fails, delete the authenticator and enroll it again.

HINT:If Fingerprint Service unavailable message is displayed, ensure that the Advanced Authentication Smartcard Service installed.

If Enroll failed: Fingerprint reader is not connected message is displayed, ensure that a fingerprint reader is properly connected to the machine and the reader is available in Device Manager.

To test the authenticator perform the following steps:

  1. Click the Fingerprint icon in the Enrolled methods section.

  2. Click Test button.

  3. Place your finger on the reader or swipe your finger on the swipe sensor. Appropriate message is displayed indicating the result of the test.