5.5 FIDO U2F

NOTE:Advanced Authentication Device Service must be installed for all browsers except for Google Chrome. It contains a built-in module.

To perform authentication by FIDO U2F method follow the steps below:

  1. Ensure that the FIDO U2F token is connected to the workstation.

  2. Press the token's button.

If you get the error Authorization by Fido U2F failed, you are likely trying to use a wrong token. Repeat with another token if you have it or re-enroll the authenticator in Self-Service Portal or contact your security officer.

If you get the error <Your user name> has no authenticator for U2F, you need to go to the Self-Service Portal to enroll the authenticator or contact your security officer.