NOTE:Advanced Authentication Device Service must be installed for the FIDO U2F authentication.
To authenticate by using the FIDO U2F method, perform the following steps:
Ensure that the FIDO U2F token is connected to the workstation. The message Please touch the flashing U2F device now is displayed.
If you see a blink, touch the token's button. If it does not blink, wait for 10-15 seconds. If it is still not blinking, then reconnect your token and repeat the steps.
If you get the error Wrong token. Try another one, you might be using a wrong token. Repeat with another token or re-enroll the authenticator in Self-Service Portal, or contact your security officer.
If you get the error Connect a token, check that the token is properly connected to the workstation.
If you get the error <Your user name> has no authenticator for U2F, you need to go to the Self-Service Portal to enroll the authenticator or contact the security officer.