1.3 Email OTP

The Email OTP authentication method sends an email to your email address with a one-time password (OTP). You can use this OTP to authenticate within a certain time frame.

This authenticator enrolls automatically and it's not possible to remove it.

NOTE:If there is no email address in the account profile for the user in the repository, then the Email method is not enrolled automatically. However, you can manually enroll the Email method from the Not Enrolled methods section, by entering the email address and then clicking Save.

To test the enrolled authenticator follow the steps below:

  1. Click the Email OTP icon in the Enrolled methods section.

  2. Ensure that your email address (specified after the text The email address your One-Time Password is sent to is) is valid. Change the email address if it is invalid.

  3. Click Test button. In few seconds you will see a message OTP password sent, please enter.

  4. Check your email. You should get an email message with one-time password.

  5. Enter the OTP to the Password field.

  6. Click Next. You will see a message Authenticator "Email OTP" passed the test. If the provided authenticator is invalid you will see a message Wrong answer, try again.