4.3 Email

To authenticate with the Email method, perform the following steps:

  1. Check your email. You must receive an email with an OTP (One Time Password).

  2. Enter the OTP from Email.

  3. Click Next.

If you get the error Wrong answer, either the OTP that you have entered is incorrect or you entered the OTP after the OTP expiration.

If you get the error Cannot send OTP. User does not have an email, contact your system administrator to add your email address to the account properties.