5.3 Email

To perform authentication by Email method follow the steps below:

  1. Check your email. You should get an email message with one-time password.

  2. Enter the OTP from Email to the Email Password field.

  3. Click Login button.

If you get the error This cannot be OTP password, please check if the entered OTP is correct. You may get the error if you try to enter the OTP after some minutes because of the OTP expiration. Retry the attempt.

If you get the error Can't send OTP. User has not an email, please ask your system administrator to add your email address to the account properties.