3.2 Email

To authenticate by using the Email method, perform the following steps:

  1. Check your email. You should get an email message with a One Time Password (OTP).

  2. Enter the OTP from Email.

  3. Click Next.

If you get the error Wrong answer, check the OTP you entered is correct. The error may be displayed if you try to enter the OTP after some minutes due to the OTP expiration. Retry the authentication.

If you get the error Cannot send OTP. User does not have an email, contact your system administrator to add your email address to the account properties.