NOTE:To use the Card method for authentication, you must install the Advanced Authentication Device Service. For more information on Device Service, see the Advanced Authentication - Device Service guide.
To authenticate with the Card method, perform the following steps:
Ensure that the card reader is connected to your machine.
Tap your card on the reader or insert a smart card to the reader.
IMPORTANT:The Card method supports the 1:N feature that indicates that Advanced Authentication automatically detects the user name. You can authenticate by pressing CTRL+ALT+DEL and then placing a card to the reader.
While authenticating with the Card method, some error messages might be displayed:
If an error message Wrong card is displayed, you might be using a wrong card. Repeat with another card or re-enroll the authenticator in the Self-Service Portal, or contact the security officer.
If you get the error Connect reader, ensure that the reader is properly connected. Try to connect it to a different USB slot.
If you get the error <Your user name> has no authenticator for Card, you need to enroll the authenticator in the Self-Service Portal, or contact the security officer.
If you get the error No template for Card, either the card is not enrolled or you are trying to log in with the non-cached authenticator in the offline mode.
IMPORTANT:An administrator can configure an automatic session lock or log off on card events. In such a scenario, you must:
Leave a card on the reader during login and after you log in when Tap&Go is disabled and you can lock the operating system or log off automatically when you take off the card from the reader.
Or
Tap a card on the reader to log in and to lock, unlock, or log off when Tap&Go is enabled.