NOTE:Advanced Authentication Device Service must be installed. Some card readers are supported only on Microsoft Windows. Contact your administrator for further information.
To perform authentication by Card method follow the steps below:
Ensure that the card reader connected to your machine.
Tap your card on the reader or insert a smart card to the reader.
If you get the error Authorization by smartcard failed you are likely trying to use a wrong card. Repeat with another card if you have it or re-enroll the authenticator in Self-Service Portal or contact your security officer.
If you get the error The smartcard reader is not connected, please connect the smartcard reader and try again, ensure that the reader is properly connected. Try to connect it to a different USB slot, the click try again.
If you get the error <Your user name> has no authenticator for Smartcard, you need to go to the Self-Service Portal to enroll the authenticator or contact your security officer.