1.2 Card

HINT:You must install the Advanced Authentication Device Service before you enroll a card. For more information on Device Service, see the Advanced Authentication - Device Service guide. Some card readers are supported only for Microsoft Windows. Contact your administrator for more information.

To enroll a Card, perform the following steps:

  1. Click the Card icon.

    A message Press button "Save" to begin is displayed.

  2. Enter a comment in Comment.

    Ensure that your card reader is connected to the machine.

  3. Select the required category from the Category list.

  4. Click Save. A message Waiting for card is displayed.

  5. Tap a card on the reader. For a second you will see a message Card has been detected, then the Card enrollment page will be closed and you will see a message Authenticator "Card" enrolled.

HINT:If you see a message Card Service unavailable ensure that you have the Advanced Authentication Smartcard Service installed.

If you see a message Card reader not detected ensure that you have a card reader properly connected to the machine and the reader is available in Device Manager.Try to reconnect the reader.You may get the message Card reader detected on Mac OS X. It is related to an improper work of a system service pcscd. To fix the issue, run Terminal and run the following commands:

kill pcscd

kill pcscdlite

Then reconnect the reader and re-initiate the enrollment.

To test the authenticator follow the next steps:

  1. Click the Card icon in the Enrolled methods section.

  2. Click Test button. You will see a message Waiting for card...

  3. Tap a card on the reader. For a second you will see a message Card has been detected, then the Card enrollment page will be closed and you will see a message Authenticator "Card" passed the test. If the provided card is invalid you will see a message Wrong smartcard.