1.17 Voice OTP

The Voice OTP authenticator initiates a phone call to your mobile number. You will receive the voice OTP in the phone call.

This authenticator enrolls automatically and it is not possible to remove it.

NOTE:If there is no phone number in the account profile for the user in the repository, then the Voice OTP method is not enrolled automatically. However, you can manually enroll the Voice OTP method from the Not Enrolled methods section, by entering the phone number and then clicking Save.

To test the enrolled authenticator follow the steps below:

  1. Click the Voice OTP icon in the Enrolled methods section.

  2. Click Test.

  3. Receive the call on your phone and listen to the voice OTP.

  4. Enter the One-Time Password in the Password field.

  5. Click Next. A message Authenticator "Voice OTP" passed the test is displayed. If the provided authenticator is invalid you will see a message Wrong answer, try again.