12.0 Logging

Advanced Authentication provides the logging functionality. All the administrative and user actions and events are logged. You can export the logs to a compressed file in the tar.gz format.

Advanced Authentication supports the following types of logs:

NOTE:A tenant administrator cannot access the Web server logs, Replication logs, Superuser logs, and Background tasks logs.

You must enable Debug logging to generate the WebAuth logs.

You can change a time zone in the upper-right section that displays your local time zone. The changes are applied for only the logs displayed and are not applied for the exported logs. Advanced Authentication resets the time zone when you switch from the Logs section or close the Administration portal.

You can export the log files. To export logs, perform the following steps:

  1. Click Export in the Logs page.

  2. Specify a Start date and End date to determine the required logging period.

  3. Click Export. A File Name block appears.

  4. Click on a name of the logs package ( aucore-logs_<logging_period>.tar ) to download it.

    NOTE:A tenant administrator cannot export the logs.

You can clear all the logs on the server that you are currently logged on. To clear the logs, perform the following steps:

  1. In the Logs page, click Clear.

    A message appears to confirm that you want to continue clearing the logs.

    NOTE:It is a good practice to export the logs to save as backup before you delete them.

  2. Click OK to clear the logs.