1.5 Fingerprint

HINT:Fingerprint enrollment is supported only on Microsoft Windows. You must install Advanced Authentication Device Service.

To enroll a card click the Fingerprint icon.

Then follow the steps below:

  1. You see a message Press button "Save" and put your finger on the reader.

  2. You may enter a comment in Comment field. It should be a text like left index finger.

  3. Select the required category from the Category list.

  4. Ensure that your fingerprint reader is connected to the machine.

  5. Click Save button. You will see a message Put your finger on the reader.

  6. Put your finger in case of touch sensor or swipe your finger in case of swipe sensor. You will see a message Authenticator "Fingerprint" added.

IMPORTANT:It's strongly recommended to test the authenticator after enrollment. If you are not able to get a successful test, please delete the authenticator and enroll it again.

HINT:If you see a message Fingerprint Service unavailable ensure that you have the Advanced Authentication Smartcard Service installed.

HINT:If you see a message Enroll failed: Fingerprint reader is not connected ensure that a fingerprint reader is properly connected to the machine and the reader is available in Device Manager.

To test the authenticator follow the next steps:

  1. Click the Fingerprint icon in the Enrolled methods section.

  2. Click Test button. You will see a message Put your finger on the reader

  3. Put your finger in case of touch sensor or swipe your finger in case of swipe sensor. You will see a message Authenticator "Fingerprint" passed the test. If the provided fingerprint is invalid you will see a message Mismatch.