3.2 Enrollment

Before starting enrollment on the smartphone app, initialize enrollment in Advanced Authentication Self-Service Portal (Smartphone or TOTP method) or Advanced Authentication Web Enrollment Wizard (Smartphone or OATH OTP authenticator) or Advanced Authentication Client - Enrollment Wizard.

  1. When you see a QR code on the screen, tap + button in the bottom menu of the Welcome screen.

  2. Use camera of your device to capture the shown QR code.

    The screen will be closed automatically when a compliant QR code is captured.

    HINT:If you see a red square over the QR code you are likely trying to scan a non-compliant QR code. Contact your system administrator.

  3. You may enter the Account and Additional information for the authenticator.

  4. 4. Tap blank space to hide the onscreen keyboard. Then tap Save in bottom of the screen to save the authenticator. You will be switched back to the Welcome screen.