NOTE:You must install the Advanced Authentication Device Service for the Fingerprint authentication.
To authenticate by using the Fingerprint method, perform the following steps:
Ensure that a fingerprint reader is connected to the required device.
Place your finger on the reader when using a touch sensor or swipe your finger when using a swipe sensor.
If you get the error Please connect a scanner, ensure that the reader is properly connected. Try to connect it to a different USB slot.
If you get the error Mismatch, ensure that you are using the same fingerprint that was enrolled and try to authenticate again.
If you get the error <Your user name> has no authenticator for Fingerprint, you need to go to the Self-Service Portal to enroll the authenticator or contact the security officer.