1.3 Fingerprint

HINT:Fingerprint enrollment is supported only on Microsoft Windows. You must install Advanced Authentication Device Service.

To enroll a card click the Fingerprint icon.

Then follow the steps below:

  1. You see a message Press button "Save" and put your finger on the reader.

  2. You may enter a comment in Comment field. It should be a text like left index finger.

  3. Ensure that your fingerprint reader is connected to the machine.

  4. Click Save button. You will see a message Put your finger on the reader.

  5. Put your finger in case of touch sensor or swipe your finger in case of swipe sensor. You will see a message Authenticator "Fingerprint" added.

IMPORTANT:It's strongly recommended to test the authenticator after enrollment. If you are not able to get a successful test, please delete the authenticator and enroll it again.

HINT:If you see a message Fingerprint Service unavailable ensure that you have the Advanced Authentication Advanced Authentication Smartcard Service installed.

If you see a message Enroll failed: Fingerprint reader is not connected ensure that a fingerprint reader is properly connected to the machine and the reader is available in Device Manager.

To test the authenticator follow the next steps:

  1. Click the Fingerprint icon in the Enrolled methods section.

  2. Click Test button. You will see a message Put your finger on the reader

  3. Put your finger in case of touch sensor or swipe your finger in case of swipe sensor. You will see a message Authenticator "Fingerprint" passed the test. If the provided fingerprint is invalid you will see a message Mismatch.