4.2 Email

To authenticate by using the Email method, perform the following steps:

  1. Check your email. You should get an email with a One Time Password (OTP).

  2. Enter the OTP from Email.

  3. Click Next.

If you get the error Wrong answer, either the OTP that you have entered is incorrect or you entered the OTP after the OTP expiration.

If you get the error Cannot send OTP. User does not have an email, contact your system administrator to add your email address to the account properties.