4.1 Card

NOTE:To use the card for authentication, you must install the Advanced Authentication Device Service.

To authenticate by using the Card method, perform the following steps:

  1. Ensure that the card reader is connected to your machine.

  2. Tap your card on the reader or insert a smart card to the reader.

IMPORTANT:The Card method supports the 1:N feature, which indicates that Advanced Authentication automatically detects the user name. You can authenticate by pressing CTRL+ALT+DEL and then placing a card to the reader.

If an error message Wrong card is displayed, you might be using a wrong card. Repeat with another card or re-enroll the authenticator in Self-Service Portal, or contact the security officer.

If you get the error Connect reader, ensure that the reader is properly connected. Try to connect it to a different USB slot.

If you get the error <Your user name> has no authenticator for Card, you need to go to the Self-Service Portal to enroll the authenticator or contact the security officer.

IMPORTANT:An administrator can configure an automatic session lock or log off on card events. In such a scenario, you must:

  • Leave a card on the reader during login and after you log in when Tap&Go is disabled and you can lock the operating system or log off automatically when you take off the card from the reader.

    Or

  • Tap a card on the reader to log in and to lock, unlock, or log off when Tap&Go is enabled.