2.12 SMS

To perform authentication by the SMS method, perform the following steps:

  1. Check your phone. You should get an SMS message with an OTP.

  2. Enter the OTP from SMS.

  3. Click Next.

If you get the error Cannot send OTP. User does not have a cell phone, contact your system administrator to add your mobile phone number to the account properties.

If you get the error Login failed, either the OTP that you have entered is incorrect or you entered the OTP after the OTP expiration. Try to authenticate again.