2.11 Smartphone

To authenticate by using the Smartphone method, perform the following steps:

  1. If there is an internet connection in your smartphone, open the Smart Authenticator smartphone app and accept the authentication request.

    NOTE:In Linux, you cannot authenticate with your smartphone in the offline mode.

You will get the error Auth rejected if you decline the authentication request.

If you get the error <Your user name> has no authenticator for smartphone, enroll the authenticator or contact the security administrator from the Self-Service portal.