NOTE:You must install the Advanced Authentication Device Service for the PKI method enrollment.
To enroll a PKI, perform the following steps:
Insert a card or plug in a crypto stick to your machine.
Enter a PIN code.
If you get the error Wrong card, the authenticator that is used is incorrect. Repeat with another card or crypto stick or re-enroll the authenticator in Self-Service Portal or contact the helpdesk.If you get the error Present card, ensure that the PKI device is properly connected. Try to connect it to a different USB slot.If you get the error <Your user name> has no authenticator for PKI, you need to go to the Self-Service Portal to enroll the authenticator or contact the helpdesk.