To authenticate by using the HOTP method, perform the following steps:
Enter the HOTP manually or if you use a hardware USB token, press the token's button.
Click Next.
If you get the error Wrong answer, the OTP you have provided is incorrect.
If you get the error <Your user name> has no authenticator for HOTP, you need to go to the Self-Service Portal to enroll the authenticator or contact your security officer.