3.1 Card

NOTE:You must install the Advanced Authentication Device Service for the Card authentication.

To authenticate by using the Card method, perform the following steps:

  1. Ensure that the card reader is connected to your machine.

  2. Tap your card on the reader or insert a smart card to the reader.

If an error message Wrong card is displayed, you might be using a wrong card. Repeat with another card or re-enroll the authenticator in Self-Service Portal, or contact your security officer.

If you get the error Connect reader, ensure that the reader is properly connected. Try to connect it to a different USB slot.

If you get the error <Your user name> has no authenticator for Card, you need to go to the Self-Service Portal to enroll the authenticator or contact the security officer.