5.2 An error "Incompatible installation detected" occurs during the NAM AA plug-in upgrade

Description:

While trying to upgrade Access Manager Advanced Authentication plug-in, I get the following error: "Incompatible installation detected. Uninstall it first, or choose another directory to install to". How can I uninstall the old version of Access Manager Advanced Authentication plug-in and install a new one?

Solution:

To install a new version of Access Manager Advanced Authentication plug-in, remove the following files manually:

  • /opt/novell/Uninstaller/uninstaller.jar ?

  • /opt/novell/.installationinformation

Run the installer once again.