If any of your existing Active Directory users have existing accounts in Google Apps for Business or Salesforce.com, Access Gateway for Cloud merges these accounts under the following conditions.
Google Apps for Business: If the sAMAccountName attribute in Active Directory matches the name in the email address of the Google Apps for Business account, Access Gateway for Cloud merges the existing Active Directory account and Google Apps for Business accounts. The merge process resets the password of the Google Apps for Business account to a password generated by the appliance. In order to log in, users must use the URL listed in Section 4.0, Providing Access to the SaaS Applications for Users.
Salesforce: If the sAMAccountName attribute in Active Directory matches the name in the email address of the Salesforce account, Access Gateway for Cloud merges the existing Active Directory account and Salesforce accounts. The merge process resets the password of the Salesforce account to a password generated by the appliance. In order to log in, users must use the URL listed in Section 4.0, Providing Access to the SaaS Applications for Users.