17.8 The Email OTP JSP Page Does Not Render Properly on Internet Explorer 11

This issue occurs when the Identity Server domain is added to the local Intranet or when the compatibility mode is enabled.

To workaround this issue, add the following entry to the nidp_latest.jsp page:

response.setHeader("X-UA-Compatible","IE=edge"); after the first <%.

You can locate the nidp_latest.jsp file in the following path:

Linux: /opt/novell/nids/lib/webapp/jsp

Windows: C:\Program Files (x86)\Novell\Tomcat\webapps\nidp\jsp

Example, add response.setHeader("X-UA-Compatible","IE=edge"); after

<% final String NIDP_JSP_CONTENT_DIV_ID = "theNidpContent";

For more information, see TID 7022722.