NetIQ Corporation recommends the fully tested and certified platforms described in this page. However, customers running on other platforms or with untested configurations will be supported until the point NetIQ Corporation determines that the root cause is the uncertified platform or configuration. Issues that can be reproduced on the certified platforms will be prioritized and fixed according to standard defect-handling policies. For more information about support polices, see Support Policies.
NetIQ Access Manager comes with two deployment options:
Deploying individual components (Identity Server, Access Gateway, Analytics Server and Administration Console). Each component can be installed and managed on separate servers. Access Manager 4.4 SP1 onwards, Administration Console, Identity Server, and Access Gateway can also be deployed as services on Amazon Web Services (AWS) EC2 and Microsoft Azure.
Deploying all components as an appliance. Access Manager Appliance is a soft appliance based on SUSE Linux Enterprise Server. It bundles pre-configured Identity Server, Access Gateway, and Administration Console in one server. Analytics Server can be installed and managed on a separate server.
For more information, see Deployment Models
and Access Manager Versus Access Manager Appliance
.
|
Platform |
One of the following operating systems:
NOTE:Cloud deployment is supported on RHEL 7.9 and SLES 12 SP5. |
|
RAM |
4 GB |
|
Processor |
Dual CPU or Core (3.0 GHz or comparable chip) |
|
Hard Disk |
100 GB For Access Gateway Service: 2 GB to 10 GB disk space per reverse proxy |
|
Hypervisor |
(Required only for Access Gateway Appliance) VMWare ESXi 5.5 or later Access Gateway Appliance is a virtual appliance that is packaged in the OVF format. |
NOTE:Access Manager 4.5 Service Pack 3 Hotfix 1 release introduces a significantly enhanced Analytics Dashboard.
For the demonstration purpose:
|
Platform |
One of the following operating systems:
|
|
RAM |
4 GB |
|
CPU |
2 Cores |
|
Hard Disk |
50 GB |
For a production environment:
|
Platform |
One of the following operating systems:
|
|
RAM |
16 GB |
|
CPU |
4 cores |
|
Hard Disk |
Depends on the Access Manager login pattern for a day. For more information, see Sizing Guidelines. |
If you have custom partitioned your hard disk as follows, ensure that the free disk space mentioned against each partition is available.
|
Partition |
Disk Space |
|---|---|
|
/opt |
5 GB |
NOTE:For data and logs ensure that you have enough space available in the /var partition. You can also install if the entire disk has only root and swap partition.
Access Manager Appliance runs 64-bit operating system on x86-64 hardware supported by SLES 12 SP5 only in upgrade scenarios.
|
RAM |
8 GB |
|
Processor |
Dual CPU or core (3.0 GHz or comparable chip) |
|
Hard Disk |
100 GB 2 GB to 10 GB disk space per protected resource |
You can access the Access Gateway Server from any latest version of the browser.
For accessing User Portal and Administration Console, users can log in using the latest version of any of the following browsers:
IMPORTANT:Enable pop-ups on the web browsers while accessing Administration Console.
Mozilla Firefox
Google Chrome
Microsoft Edge
Internet Explorer