After a mobile device has been deregistered, the MobileAccess app on the device must be deleted and reinstalled before a different user can reregister the device.
NOTE:Users do not need to delete and reinstall the app if they use the MobileAccess 2 app.
To delete and reinstall the MobileAccess app on a device:
Follow the instructions to uninstall the MobileAccess app:
Reinstall the MobileAccess app. For more information, see Installing the MobileAccess App
in Access Manager 4.5 MobileAccess Quick Start.