31.2.19 Access Gateway Fails to Start After Upgrading SLES 11 SP3 to SLES 12

If you upgrade the operating system for all devices from SLES 11 SP3 to SLES 12, Access Gateway fails to start. The following error message is displayed:

/opt/novell/apache2/sbin/httpd: error while loading shared libraries: libpcrc.so.0: wrong ELF class: ELFCLASS32

This happens because Access Gateway dependencies do not get copied during an operating system upgrade.Workaround: Reinstall Access Gateway or create the following symbolic links at Access Gateway server:

ln -s /usr/lib64/libpcre.so.1.2.1 /usr/lib64/libpcre.so.0
ln -s /usr/lib64/libdb-4.8.so /usr/lib64/libdb-4.5.so
ln -s /usr/lib64/libodbc.so.2.0.0 /usr/lib64/libodbc.so.1
ln -s /usr/lib64/libesmtp.so.6 /usr/lib64/libesmtp.so.5